Support
Need help?
Clear answers for installation, licensing, and compatibility. Contact AGNI directly for help with an order.
Installation
Download your pack, follow the install notes for macOS or Windows, and restart your host app if prompted.
Activation
Downloads appear on your private order page after payment is confirmed. Include your order number when writing to us.
Product Questions
Not sure which pack fits your workflow? Describe your setup and edit style — we'll point you to the right tool.
Compatibility
Current Resolve products target DaVinci Resolve 18+ on macOS and Windows, Free and Studio where the API allows. Check each product page for details.
Refunds
Contact us with your order number if you have a refund or delivery question.
Technical Support
Include host app / Resolve version, OS, product version, and steps to reproduce. Screenshots help.
Contact AGNI
Email your question with the product name, operating system, and order number if you have one. For technical issues, include the steps that led to the problem.
Email support